This step collects lets customer to select their energy provider from a pre-populated list. If their provider isn’t listed, they can manually enter its name. This step allows the service to target the correct upstream provider for tariff retrieval.
1

From the list

Returns the list of energy providers that serve the postal address provided earlier. Customer can select their current provider. If customers find their provider missing from the list, they can select the PROVIDER_MISSING action.
2

Manual entry

In the rare event that a provider’s name was not in the list on the previous page, the customer can indicate this and enter the name of their provider manually.
We advise you to render the postal_address object on the page and include an action button that will enable the customer to change their address - often, the provider is missing from the list because the address is wrong.