Provider (supplier) selection
Customer selects their energy provider from the list or via manual input.
Enables customer to select their provider from the list offered by Connect, or if not present, input its name manually.
From the list
Returns the list of energy providers that serve the postal address provided earlier. Customer can select their current provider. If customers find their provider missing from the list, they can select the PROVIDER_MISSING action.
When you POST the response, Connect may return any of these validation errors:
| Error Code | Error Description |
|---|---|
provider_id_missing | Provider ID is required. |
provider_not_found | Provider ID prv_XX not found. |
provider_id_invalid | Provider ID prv_XX is not available at your address (XX). |
data_json_invalid | Data does not conform to the JSON schema. |
Manual entry
In the rare event that a provider’s name was not in the list on the previous page, the customer can indicate this and enter the name of their provider manually.
postal_address object on the page and include an action button that will enable the customer to change their address - often, the provider is missing from the list because the address is wrong.When you POST the response, Connect may return any of these validation errors:
| Error Code | Error Description |
|---|---|
provider_name_missing | Provider name is required. |
data_json_invalid | Data does not conform to the JSON schema. |