Subprocessors
Effective date: 15 April 2025
This list of Subprocessors (“Subprocessors”) accompanies the Terms of Service entered into between you, the Customer, and FlatPeak. Capitalised terms used in this Subprocessors that are not defined herein have the meanings given to them in the Terms of Service.
FlatPeak engages with third-party Subprocessors to help us provide Services to our Customers. These Subprocessors store Customer Data (data you submit to your FlatPeak account) and assist FlatPeak with processing it.
Core Infrastructure Subprocessors
Name | Nature of Processing | Location |
---|---|---|
Amazon Web Services, Inc. (AWS) | Cloud service provider | USA, Ireland, United Kingdom, Singapore |
Fly.io | Cloud service provider | USA, Canada, Ireland, United Kingdom, France, Germany, Netherlands, Sweden, Spain, Japan, Singapore, Australia, Poland |
MongoDB Atlas | Cloud database provider | USA, Ireland, United Kingdom, Singapore |
Axillary Subprocessors
Name | Nature of Processing | Location |
---|---|---|
DataDog | Application performance monitoring, infrastructure and network monitoring, and error capturing | USA, Ireland |
Snowflake | Data intelligence platform | USA |
Sentry | Error Capturing and monitoring | USA, Ireland |
Stytch | End-user authentication capabilities within Interfaces | USA |
Stripe | Payment processing | United Kingdom, Ireland, USA |
Osano | Data privacy provider | USA |
AI Functionality Subprocessors
Name | Nature of Processing | Location |
---|---|---|
Amazon Web Services, Inc. (AWS) | Artificial intelligence provider | USA |
OpenAI | Artificial intelligence provider | USA |
Supporting Subprocessors
Name | Nature of Processing | Location |
---|---|---|
Close | Customer support platform provider | USA, Ireland |
HelpScout | Customer support platform provider | USA |
Google Analytics | Business intelligence software | USA |
Updates to Subprocessors
As FlatPeak’s business continues to grow and evolve, this list of Subprocessors may change. All Dashboard Users will receive notifications about upcoming changes via their registered email at least 14 calendar days before the changes take effect.
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