- Overview
- Settings
- Connection Error
- Pending Issue Report
- Code

Tapping a connected tariff opens this sheet, where the customer can report an issue with the tariff or disconnect it from their account.

Shown when Connect can’t retrieve the customer’s tariff data. A temporary estimated tariff is applied for service continuity. The customer can retry (reconnect) or disconnect.

Shown when the customer has an open issue report on a tariff. They can add more details or withdraw the report from this sheet.

{
"connect_token": "cot_6587fa4362341be5b524de3b",
"route": "tariffs_summary",
"timezone": "Europe/London",
"currency_code": "GBP",
"live_mode": true,
"actions":
[
"DISCONNECT",
"RECONNECT",
"CREATE_ISSUE_REPORT",
"UPDATE_ISSUE_REPORT",
"CANCEL_ISSUE_REPORT",
"CLOSE",
"BACK"
],
"tariffs":
[
{
"type": "COMMODITY",
"direction": "IMPORT",
"status": "CONNECTED",
"tariff_id": "trf_66ba584eb6923d7c3b942ef6",
"connection_type": "DIRECT",
"market_rates_source": true,
"display_name": "Agile Octopus v3 2024",
"temporary": false,
"vat": 0.19,
"provider":
{
"id": "prv_63a6087272921ef075a8fd3e",
"display_name": "Octopus Energy",
"logo_url": "https://s.flatpeak.com/83b06a60e38c2.png"
},
"prices":
{
"yesterday":
[],
"today":
[
{
"valid_from": "2024-02-01T00:00:00+02:00",
"valid_to": "2024-02-01T22:00:00+02:00",
"price":
{
"value": 0.12,
"confidence": 1
}
},
{
"valid_from": "2024-02-01T22:00:00+02:00",
"valid_to": "2024-02-01T00:00:00+02:00",
"price":
{
"value": 0.09,
"confidence": 1
}
}
],
"tomorrow":
[
{
"valid_from": "2024-02-02T00:00:00+02:00",
"valid_to": "2024-02-02T06:00:00+02:00",
"price":
{
"value": 0.09,
"confidence": 1
}
},
{
"valid_from": "2024-02-02T06:00:00+02:00",
"valid_to": "2024-02-03T00:00:00+02:00",
"price":
{
"value": 0.12,
"confidence": 1
}
}
]
}
},
{
"type": "COMMODITY",
"direction": "EXPORT",
"status": "ERROR_REPORTED",
"id": "trf_66fa584eb6923d7c3b942ef8",
"connection_type": "DIRECT",
"market_rates_source": true,
"display_name": "Agile Octopus v3 2024",
"temporary": false,
"vat": 0,
"provider":
{
"id": "prv_63374fb151ea87296cd39ced",
"display_name": "E.ON Next",
"logo_url": "https://s.flatpeak.com/83b06a60e38c2.png"
},
"prices":
{
"yesterday":
[],
"today":
[
{
"valid_from": "2024-02-01T00:00:00+02:00",
"valid_to": "2024-02-01T22:00:00+02:00",
"price":
{
"value": 0.12,
"confidence": 0.8
}
}
],
"tomorrow":
[
{
"valid_from": "2024-02-02T00:00:00+02:00",
"valid_to": "2024-02-02T06:00:00+02:00",
"price":
{
"value": 0.9,
"confidence": 0.8
}
}
]
}
},
{
"type": "NON_COMMODITY",
"direction": "IMPORT",
"status": "CONNECTED",
"id": "trf_66fa584eb6923d7c3b942ef8",
"connection_type": "LIBRARY",
"tiered": false,
"display_name": "Effektabonnemang 16 – 25A",
"temporary": false,
"vat": 0,
"provider":
{
"id": "prv_63a6087272921ef075a8fd3e",
"display_name": "Sollentuna Elnät AB",
"logo_url": "https://s.flatpeak.com/83b06a60e38c2.png"
},
"prices":
{
"yesterday":
[],
"today":
[
{
"valid_from": "2024-02-01T00:00:00+02:00",
"valid_to": "2024-02-01T22:00:00+02:00",
"price":
{
"value": 0.6,
"confidence": 1
}
}
],
"tomorrow":
[
{
"valid_from": "2024-02-02T00:00:00+02:00",
"valid_to": "2024-02-02T06:00:00+02:00",
"price":
{
"value": 0.6,
"confidence": 1
}
}
]
}
}
]
}
Actions
Following actions are supported when responding to Connect on this route:| Action | Result |
|---|---|
EDIT | Restarts the flow from the Provider Selection page. |
DISCONNECT | Disconnects the tariff and completes the session. |
RECONNECT | Restarts the flow from the Provider Selection page. |
WRONG_TARIFF_REPORT | Report incorrect tariff to Flatpeak. Not available if already reported. |
BACK | Returns previous page. |
CLOSE | Returns callback_url you specified when creating the Connect token. |
context | The context parameter indicates which tariff action relates to. Possible values are commodity_import, commodity_export, non_commodity_import, non_commodity_export and local. |
Errors
When you POST your response to Connect, the following validation errors may be returned| Error Code | Error Description |
|---|---|
action_missing | Action parameter is required. |
action_invalid | Action parameter XX is not supported. |
data_json_invalid | Data does not conform to the JSON schema. |
Note, time is returned in RFC3339 format with offset. i.e. 2024-06-15T03:12:00+02:00

