This step collects the customer’s physical address when connecting their energy tariff. It’s required unless you’ve already provided postal_address.country_code and postal_address.city when creating the connect_token.

Developer notes

  • Skip this step if possible: Include postal address information in create-connect-token request to streamline the flow.
  • Purpose: The postal address defines the location context for tariff discovery and connection.
  • Impact: If you do not pre-populate the address, the Connect API will prompt the customer to enter it during the flow.