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When a customer connects their energy provider account, you must inform them who will have access to their data and how it will be used. This is a legal requirement under GDPR and other data protection laws worldwide. Your Terms of Service or other linked document must list Flatpeak as a sub-processor. Full information about Flatpeak legal entity and our data protection policies are available in our Terms of Service. To comply, go to the Dashboard > Branding and provide the following details:
  1. Company trading name or legal name
  2. Terms of Service URL
  3. Support URL
This information is legally required. Inaccurate or incomplete details may result in suspension.